Privacy Policy
Last updated: January 2026
1. Introduction
SWISS.Ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat service.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, password)
- Chat messages and conversation history
- Payment information (processed securely through Stripe)
- Profile preferences and settings
2.2 Automatically Collected Information
- Device information and browser type
- IP address and location data
- Usage statistics and interaction patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our AI chat service
- Processing your messages and generating AI responses
- Managing your account and subscription
- Sending service updates and notifications
- Analyzing usage patterns to enhance user experience
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Your data is stored securely in compliance with Swiss and European data protection standards. We regularly review and update our security practices to ensure the highest level of protection.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With AI service providers to process your chat messages
- With payment processors to handle transactions
- When required by law or to protect our legal rights
- With your explicit consent
6. Your Rights
Under GDPR and Swiss data protection law, you have the following rights:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@swiss.ai
AI Powerhouse Swiss AG, Gotthardstrasse 18, 6300 Zug, Switzerland